Schedule same-day rides!
Download and use the app or call 503-907-SPOT (7768)
SPOT Southwest provides public transportation to South Cooper Mountain, River Terrace, and Progress Ridge, with service to Washington Square Transit Center. Schedule same-day rides using an app or your phone. SPOT will pick you up where you are and take you where you want to go.
- It's free
- It's for everyone
- It runs Monday - Friday
- 6:30 a.m. to 9:30 p.m.
Ride with us!
Go SPOT, go!
SPOT serves South Cooper Mountain, River Terrace, and Progress Ridge, with service to Washington Square Transit Center.
How does SPOT work?
- Tell SPOT where and when you want to be picked up and dropped off. 2. SPOT will tell you when you need to be at your pick-up point. 3. Make sure you're there! 4. And away you go!
Want to Learn How to Ride?
Download the SPOT Rider's Guide for more detailed information.
FAQ
How far in advance can I book a ride on SPOT?
Rides can be booked same-day on the SPOT Ride app or by phone. When using the app, you may request an on-demand (“Leave Now”) ride, schedule a “Leave At” ride if you will be ready to leave at a certain time, or schedule an “Arrive By” ride if you need to arrive at a certain time, such as for an appointment.
Does the last ride of the day need to start by 9:30 p.m., or be completed by 9:30 p.m.?
Service hours designate first pick-up and last drop-off times. The service day starts at 6:30 a.m. and ends at 9:30 p.m., meaning that 6:30 a.m. is the earliest pick-up, and all drop-offs must be completed by 9:30 p.m.
How do I make sure I arrive by a certain time?
When booking, make sure to specify “Arrive by” when scheduling your trip. When selecting “Arrive by”, we recommend selecting a time 10-15 minutes (if possible) before the actual start time of your appointment in case there are unforeseen delays.
The time of my booking changed. What happened?
Depending on how you book, your pick-up time may change based on real-time traffic conditions, the pick-up or drop-off of other passengers, or other factors. Be prepared for your pick-up at least 5 minutes before your scheduled time.
I tried to book a trip within the service hours but was told there is no trip available. What happened?
If the time of your requested trip is within operating hours and within the service area, it is possible that the SPOT service is busy with other booked rides at the time you are requesting, or temporarily out of service. Please try submitting your booking request again in a few minutes, or call SPOT customer service at 503-907-7768. Also, please check the SPOT Ride app or the Ride Connection website in case there are any service disruptions.
How much does it cost to ride SPOT?
SPOT is free for riders. There is no charge for fare.
When booking a ride, how can I communicate that I have a bike or mobility device, or need accessible seating?
- If you are a passenger with a bike, you can book a seat with Regular (bike) option. Bike racks, when available, have the capacity for two bikes.
- If you require accessible seating, you can book a seat with the Accessible option.
- If you use a mobility device, please select the most relevant option under “Accessibility” when booking a trip.
I travel to the same location frequently, can I save my home, work, or other favorite locations in the app for next time?
Yes. Riders can save favorite destinations in the app or add favorite locations in their rider profile.
Can I book a trip for someone else on my account if I’m not traveling with them?
No. You may only book a trip for multiple people if you are traveling with them. If they are traveling independently, they must create an account to ride or call SPOT customer service at 503-907-7768.
I am riding with a child. Does SPOT have booster/child seats on board?
SPOT does not provide booster/child seats. Booster/child seats must be installed by the rider.
Child seats are required by state law based on age and height. In Oregon:
- Children up to age 2 must ride in a rear-facing car seat.
- Children ages 2 to 4 must ride in a car seat with a harness (rear or forward-facing).
- Children 4 years and older must ride in a car or booster seat until they are 57 inches (4’9’’) in height.
- See ODOT’s website for more information: Oregon Department of Transportation : Safety Belts & Child Seats : Safety : State of Oregon
What if I am traveling with a service animal or pet?
A service animal, trained to assist with tasks, may accompany you in the vehicle. The animal must remain under your control. When booking a trip, please choose “Accessibility” from your ride options and add a service animal or pet. Pets must be in crates.
Where can I take SPOT?
The SPOT Southwest service area covers the communities of South Cooper Mountain, Murrayhill, Sexton Mountain and Progress Ridge in Beaverton and River Terrace in Tigard.
Can I transfer from SPOT to TriMet, or vice versa?
SPOT Southwest provides service to Washington Square Transit Center, where riders may connect to or from several TriMet bus lines. SPOT riders will be required to pay TriMet fare when switching to TriMet services.
Can I get dropped off outside the service area if my ride starts inside it, or get picked up outside the service area if my ride ends inside it?
The SPOT Southwest service area covers the communities of South Cooper Mountain, Murrayhill, Sexton Mountain and Progress Ridge in Beaverton and River Terrace in Tigard.
Can I update a ride request with a different location or time?
To change your pick-up or drop-off location or time of your ride, you must cancel your original trip and book a new ride with updated information.
Do you need assistance riding TriMet or other transit?
Ride Connection can help with fare assistance and applying for a discounted Honored Citizen fare card. See if you qualify based on income. Call our Service Center for assistance: 503-226-0700
We have travel trainers available to help you learn how to ride public transportation. If you’re an older adult (60+), individual with a disability or a community member who experiences a language barrier, sign up using our online form or call Ride Connection’s Service Center to learn more.
Schedule same-day rides!
Download and use the app or call 503-907-SPOT (7768)